perya Responsible Gaming
Gaming at perya is meant to be fun, entertaining, and well within your control. We are committed to providing every Filipino player with the tools, information, and support needed to keep gaming a positive experience. If you ever feel that gaming is affecting your daily life, we encourage you to use the resources on this page.
Tools to Keep You in Control
perya gives every registered player access to a set of practical tools designed to help you manage your gaming activity. These tools are available directly from your account settings and can be adjusted at any time.
Deposit Limits
You can set a daily, weekly, or monthly deposit limit on your perya account to help you stay within a budget that works for you. Once a limit is set, it takes effect immediately and cannot be increased until the cooling-off period has passed. This gives you a reliable safety net so that a single session never leads to spending more than you planned. Lowering your limit, on the other hand, takes effect right away. We strongly encourage all Filipino players to set a deposit limit when they first register.
Session Time Reminders
Losing track of time is one of the most common ways gaming can become problematic, which is why perya lets you set session time reminders that alert you after a chosen period of play. When the reminder triggers, you will receive a clear notification giving you the option to continue or to log out and take a break. Regular breaks are an important part of healthy gaming habits and help you stay aware of how long you have been playing. You can configure your reminder interval from as little as 30 minutes up to several hours. We recommend setting a reminder that matches your usual leisure time budget.
Cooling-Off Period
If you feel you need a short break from gaming, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account will be temporarily suspended and you will not be able to log in, place bets, or make deposits. This feature is designed for players who recognise early warning signs and want to pause before things escalate. The cooling-off period cannot be cancelled once it has been activated, so it provides a firm and reliable boundary. After the period ends, your account will automatically reopen and you can choose to continue or extend the break.
Self-Exclusion
For players who feel they need a longer or permanent break, self-exclusion is available for periods of 6 months, 1 year, or indefinitely. Once self-exclusion is activated, your account will be closed and you will be prevented from opening a new account during the exclusion period. We take self-exclusion requests seriously and process them promptly to ensure your protection. If you choose an indefinite exclusion, you will need to contact our support team directly to request reinstatement after a minimum of 5 years. Self-exclusion is one of the most effective tools available for players who are concerned about their gaming behaviour.
Activity History
Your full gaming and transaction history is available at any time through your account dashboard, giving you a clear and honest picture of how much time and money you have spent on the platform. Reviewing your activity regularly is a healthy habit that helps you stay informed and in control of your gaming. You can filter your history by date range, game type, or transaction category to get the specific information you need. If you notice patterns that concern you, we encourage you to use one of the limit or exclusion tools available. Transparency about your own activity is the first step toward responsible gaming.
Reality Checks
Reality check notifications can be enabled to display a brief summary of your current session — including time played and net result — at regular intervals while you are gaming. These pop-ups are designed to interrupt autopilot behaviour and bring your attention back to the real-world context of your play. Many players find that a simple reality check is enough to prompt a healthy decision to stop or take a break. You can set the frequency of these checks to suit your preferences, from every 15 minutes to every hour. Staying aware of your session in real time is one of the simplest and most effective responsible gaming habits.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of age, income, or background. Knowing the warning signs early makes it much easier to seek help before the situation becomes serious.
Problem gambling is not simply about how much money you spend — it is about the impact that gambling has on your life, your relationships, and your mental wellbeing. Some of the most common warning signs include spending more time or money on gaming than you originally intended, feeling irritable or anxious when you are not able to play, and chasing losses by placing larger bets in an attempt to win back money you have already lost. Other signs include hiding your gaming activity from family or friends, borrowing money to fund your gaming, or neglecting work, school, or personal responsibilities because of time spent playing. If any of these signs feel familiar, it is important to take them seriously and to reach out for support.
It is also worth noting that problem gambling often develops gradually rather than all at once. What begins as occasional entertainment can slowly shift into a habit that feels difficult to control. Regularly asking yourself honest questions about your gaming — such as whether you are playing for fun or to escape stress, and whether you feel in control of when you stop — can help you catch early warning signs before they become bigger problems. perya encourages all players to check in with themselves regularly and to use the tools available on the platform to maintain healthy boundaries.
Chasing Losses
Continuing to play in an attempt to recover money already lost is one of the clearest signs of problem gambling behaviour.
Hiding Activity
Feeling the need to conceal how much time or money you spend on gaming from people close to you is a significant warning sign.
Borrowing to Play
Using borrowed money, credit, or funds meant for essential expenses to fund gaming activity is a serious indicator that help may be needed.
Neglecting Responsibilities
When gaming begins to interfere with work, family, or daily obligations, it is time to pause and seek support from a trusted source.
Where to Get Help
You do not have to face gambling-related concerns alone. The following resources are available to players in the Philippines who need guidance, support, or someone to talk to.
PAGCOR Responsible Gaming
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme that provides information, counselling referrals, and self-exclusion registration for players across the Philippines. PAGCOR's responsible gaming framework is one of the most comprehensive in Southeast Asia and is designed to protect Filipino players at all licensed gaming venues and platforms. If you would like to register for the national self-exclusion list or access PAGCOR's support resources, you can do so through their official channels. perya cooperates fully with PAGCOR's responsible gaming requirements as part of our licensing obligations.
National Mental Health Helpline
The National Center for Mental Health (NCMH) in the Philippines operates a 24-hour crisis hotline that provides free, confidential support for individuals experiencing mental health challenges, including those related to problem gambling. Trained counsellors are available around the clock to listen, provide guidance, and connect callers with appropriate professional services. Reaching out to a helpline is a courageous and important step, and all calls are treated with complete confidentiality. If you or someone you know is struggling with gambling-related stress, anxiety, or financial pressure, please do not hesitate to contact the NCMH hotline. Help is available in Filipino and English.
Gamblers Anonymous Philippines
Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other in order to solve their common problem and help others recover from a gambling problem. Meetings are held regularly across the Philippines, including in Metro Manila and major provincial cities, and are open to anyone who has a desire to stop gambling. The programme is free, voluntary, and based on mutual support rather than professional treatment, making it accessible to players from all walks of life. Many members find that the community aspect of Gamblers Anonymous is one of the most powerful parts of their recovery journey. If you are interested in attending a meeting, information about local groups is available through their Philippine chapter.
Need Help or Have Questions?
If you would like to activate any of the responsible gaming tools on your account, or if you have questions about our policies, our support team is ready to assist. You can also visit our FAQ for quick answers, or review our full Terms and Conditions.